We are looking for candidates who are comfortable working and growing with an organisation that is providing excellent benefits.
Roles and Responsibilities
- Assisting Manager Operations in managing the team (comprising of client support, technical support, form processing, data entry, dispatch etc.) and operations.
- Ensure Work Force Allocation, decrease absenteeism, Increase productivity & quality. Creating & institutionalising processes to ensure seamless and error free operations.
- Attrition Management Meeting deadlines and turnaround times without compromising on quality norms with adhering to SLAs.
- Monitoring, coordinating development and review of Service level Targets.
- Building and maintaining healthy business relations with corporate clients, ensuring client satisfaction.
- Ensuring compliance and facilitating internal and external audit within the organisation with timely closure of audit gaps if any.
- Acting as first point of contact for client escalations. Identifying process improvement/automation opportunities and drive those.
- Ensuring that operations scale up to support increase in business flow.
- Creating management dashboards, metrics for operations, reviewing the same and ensure those metrics & targets are met.
- Creating daily, weekly & monthly reports.
Interested candidates, please share your resumes at - firstname.lastname@example.org
Role:BFSI, Investments & Trading - Other
Salary: 3,50,000 - 5,50,000 P.A.
Role Category:BFSI, Investments & Trading - Other
Employment Type:Full Time, Permanent
KFIN TECHNOLOGIES PRIVATE LIMITED
KFin Technologies Private Limited is the largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 200+ branches in India and 2 countries globally, namely Malaysia and Bahrain. With over 90 million investor accounts, we reach out to 3500+ issuers including banks, PSUs and mutual funds. All this is possible with a diverse and robust workforce of 5,300+ experienced professionals who hail from various disciplines.
Contact Company:KFIN TECHNOLOGIES PRIVATE LIMITED
Address:PLOT NO. 31 32,Tower B,KARVY SELENIUM,FINANCIAL DI, STRICT NANAKRAMGUDA,GACHIBOWLI, Hyderabad, Telangana, India