Inviting applications for the role of Manager, US Mortgage - Servicing, Hyderabad.
In this role, you will be tasked with day-to-day management, including owning 80 operations team members, making sure the team meets all critical service levels, and reaching daily operational deliverables. A key skill set will be taking US Mortgage Servicing process concepts and end states and bringing them to life within the platform.
Qualification we seek in you:
- Any graduation or post-graduation
- Must have at least 7+ experience with a minimum of 1 to 2 years as in a Team handling role.
- In-depth knowledge of performance Metrics.
- Sound and end-to-end knowledge in US Mortgage processes.
- Excellent communication skills.
- Ability to work under tremendous pressure.
- Should handle a team of 80 members and ensure delivery within agreed SLAs.
- Should oversee day-to-day operations and performance (Productivity, Quality, Efficiency & Utilization) and report to Service Delivery Lead for any escalations.
- Should do performance evaluation on monthly basis for his team members.
- Should discover training needs and arrange for sessions as and when required.
- Should have strong governance and control over his team performance.
- Will be communicating with BU/Client over email/calls as and when required.
- Should plan and organise team-building activities.
- Should drive process improvement ideas for the betterment of the business.
People with relevant experience, Send your resume to - firstname.lastname@example.org
Subject - Manager, US Mortgage
Current/Last organisation -
Current/Last Designation -
Notice Period -
Salary: 5,00,000 - 10,00,000 P.A.
Employment Type:Full Time, Permanent
KFIN TECHNOLOGIES PRIVATE LIMITED
KFintech is the largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 200+ branches in India and 2 countries globally, namely Malaysia and Bahrain. With over 90 million investor accounts, we reach out to 3500+ issuers including banks, PSUs, and mutual funds. All this is possible with a diverse and robust workforce of 5,300+ experienced professionals who hail from various disciplines. KFintech is the first organization of its kind, to achieve the distinction of an ISO 9002 certification, which has now migrated to ISO 9001:2015 standards for quality management systems, certified by DNV.
Contact Company:KFIN TECHNOLOGIES PRIVATE LIMITED
Address:PLOT NO. 31 32,Tower B,KARVY SELENIUM,FINANCIAL DI, STRICT NANAKRAMGUDA,GACHIBOWLI, Hyderabad, Telangana, India