Night Shift – Non Voice Customer Care

From 0 to 1 year(s) of experience
₹ 2,50,000 P.A.

Job Description

Job description


Hello, Greeting from KFintech!

KFintech is hiring for its International process for its growing International Funds. We are looking for candidates who are comfortable working in any shift and grow with the organization providing excellent benefits.

It would be a work-from-home option till further notice, however, once the office resumes, we shall provide a 1-way home drop facility for employees within the transport radius.  

About KFintech  

KFintech is the largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 200+ branches in India and 2 countries globally, namely Malaysia and Bahrain. With over 90 million investor accounts, we reach out to 3500+ issuers including banks, PSUs and mutual funds. All this is possible with a diverse and robust workforce of 5,300+ experienced professionals who hail from various disciplines. 

KFintech serves over 90 million investors and over one lakh transactions each day and has managed the two largest migrations in the mutual fund space, as well as corporate registry involving over 15 million investors. 

Process

KFintech International Business

A brief about your roles and responsibility

  • Review and complete task assigned in the workflow management system 
  • Review and complete tasks assigned in exceptions Queue 
  • Work on General Mailbox 
  • To meet daily and weekly individual targets as defined by the Team Leader/Management 
  • Delivers high quality and high productivity in line with SLAs defined 
  • Reads, interpret and comprehends documents received from a variety of sources. 
  • Follows instructions when processing items efficiently and in a timely manner in accordance with established policies and procedures 
  • Responds to inquiries and requests in a timely and efficient manner ensuring quality standards are considered. 
  • Keeps his/her Team Leader updated on key issues and challenges 
  • Updates daily report with accuracy 
  • Manages work quality and error Management

Job Specification

  • Candidates must be Fresher.
  • Graduation Completion is a must. 
  • No B.Tech Freshers/Experience, Not ELIGIBLE  
  • Excellent Communication Skills both written and verbal 
  • Should live 25 KM from the office 
  • Excellent Understanding and problem-solving abilities.  
  • Willing to work in any shifts (4PM-1AM)/(5PM-2AM)
  • Must have a system and Wi-Fi 
  • Excellent Communication and Typing skills 
  • Presently in Hyderabad

Benefits

  • 1 Way Cab Facility with Home Drop (Transportation Radius - 25 KM from the Gachibowli, Nanakramguda office)
  • Fixed 5 Day Week with Saturday & Sunday Week Offs.

Kindly drop your cvs to sivanarayan.bharadwaj@kfintech.com


Role:Back Office Operations

Salary: 2,50,000 P.A.

Industry:Financial Services

Functional Area:Customer Success, Service & Operations

Role Category:Back Office

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:B.B.A/ B.M.S in Any Specialization,B.Com in Any Specialization,B.Sc in Any Specialization

PG:M.Com in Any Specialization,MBA/PGDM in Any Specialization

Company Profile

Network18

KFin Technologies Private Limited is the largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 200+ branches in India and 2 countries globally, namely Malaysia and Bahrain. With over 90 million investor accounts, we reach out to 3500+ issuers including banks, PSUs and mutual funds. All this is possible with a diverse and robust workforce of 5,300+ experienced professionals who hail from various disciplines.KFintech is the first organisation of its kind, to achieve the distinction of an ISO 9002 certification, which has now migrated to ISO 9001:2015 standards for quality management systems, certified by DNV.Servicing over 90 million investors, and over one lakh transactions daily, KFintech has managed the two largest migrations in the mutual fund space, as well as corporate registry involving over 15 million investors.Company InfoAddressPLOT NO. 31 32,Tower B,KARVY SELENIUM,FINANCIAL DI, STRICT NANAKRAMGUDA,GACHIBOWLI, Hyderabad, Telangana, India

Company Info
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Contact Company:Network18

Address:PLOT NO. 31 32,Tower B,KARVY SELENIUM,FINANCIAL DI, Hyderabad, Telangana, India

Reference Id:097