Urgent Requirement For Desktop Support L2 Engineer-Chennai

from 3 to 5 year(s) of Experience
₹ 2,50,000 - 4,00,000 P.A.

Job Description

Roles and Responsibilities

  • Should have hands on experience on Windows 10
  • Should have good knowledge on Computer & Hardware networking RDP, Dell, and Infrastructure.
  • Hands on experience on Operating System.
  • Hands on experience in taking backup of Memory side like RAM, ROM etc.
  • Should demonstrate good communication and interpersonal skills.
  • Minimum - 3 Years of experience required.
  • Must have sound troubleshooting knowledge of Operating systems (Win 10,Cent OS )
  • Having exposure on Outlook/ Office 365, MS Teams, IT Asset, Hardware troubleshooting.
  • Should have sound knowledge of Email clients MS Exchange .
  • Should have fair knowledge of computer/ Laptops/ Printers/ Scanners/ peripheral troubleshooting .
  • Should have fair knowledge of Anti-Virus Clients, Internet proxy, patch management etc .
  • Ensure desktop support internal processes and procedure are adhered
  • Exp in Standard Application Installation/configuration
  • Manage incidents/ service requests assigned to them till resolution/ execution .
  • Handle end user escalation effectively and involve lead accordingly
  • Updating pending tickets with timely, precise and accurate updates
  • Following up with end users, if necessary, for closure of pending tickets
  • Following up with support groups, if necessary, for closure of pending tickets
  • Creating and uploading knowledge article.
  • Provide support to Desktop Support Projects and ensure all assigned projects deliverable are completed as per schedule

Desired Candidate Profile

  • Should have exposure in giving IT support to banking sector.
  • Must have good communication skills.
  • Must have 10+2+3 years of education. Location - Chennai

SHARE YOUR CV TO rizwan.basha@kfintech.com , call 95000 90859 .


Role:Hardware Installation Technician

Salary: 2,50,000 - 4,00,000 P.A.

Industry:Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:IT Hardware

Employment Type:Full Time, Permanent

Education-

UG:Any Graduate in Any Specialization

PG:

Doctorate:

Company Profile

KFIN TECHNOLOGIES PRIVATE LIMITED

KFin Technologies Private Limited is the largest registrar and transfer agency and a market leader in the financial sector providing investor servicing. Our operations are spread across 400+ branches in India and 2 countries globally, namely Malaysia and Bahrain. With 90 million key investor accounts, we reach out to 1300 issuers including banks, PSUs and mutual funds. All this is possible with a diverse and robust workforce of 5,300+ experienced professionals who hail from various disciplines.

KFintech is the first organisation of its kind, to achieve the distinction of an ISO 9002 certification, which has now migrated to ISO 9001:2015 standards for quality management systems, certified by DNV.

Servicing over 90 million investors, and over one lakh transactions daily, KFintech has managed the two largest migrations in the mutual fund space, as well as corporate registry involving over 15 million investors.

Company Info
View Contact Details+

Contact Company:KFIN TECHNOLOGIES PRIVATE LIMITED

Address:Karvy Selenium, Tower B, Plot No: 31 32,, Hyderabad, Telangana, India